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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Jun 14, 2008

Dana Chisnell joins Tim Keirnan to discuss the 2nd edition of the classic Handbook of Usability Testing, which she coauthored with Jeff Rubin.

Join us for the launch party at UPA this year.
  Cinghiale Restaurant
  822 Lancaster Street,
  Baltimore, MD 21202

  June 18, 5:30-7:30

The new Dumas and Loring book that Dana referred to is titled Moderating Usability Tests. The other book Dana mentioned was The Practical Guide To Usability Testing by Dumas and Redish.

Here's the link to Dana's book on publisher Wiley's website:

Here's the supplemental files link Dana mentioned in the interview:

You can learn more about Dana at

Finally, we have feedback from listeners Geoff and Brian. Don't forget the UPA conference if you can possibly join us.