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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Nov 11, 2023

This is our last episode for a while, but is well worth the wait! We have an interview with Viktor Rydal, industrial designer from Nomono, who talks with Tim about the Nomono Sound Capsule.

Visit the Nomono website about the SoundCapsule to see and hear their demonstrations. This truly innovative solution records...


Jul 2, 2023

Dushyant Kunungo joins Timothy Keirnan for a discussion about enterprise UX. 
* Duhsyant's professional background
* The importance of user experience to employees working in an enterprise--both to their morale and their productivity.
* Dushyant and Tim share eyebrow-raising anecdotes from enterprise user experience...


May 21, 2023

Barry McBride joins Timothy Keirnan to discuss the history and content strategy of The Orange and Brown Report, an independent news and analysis business catering to Cleveland Browns football fans. The Orange and Brown Report offers both free and paid subscription tiers of news and interaction with its beat writers and...


Apr 17, 2023

Matt Ranta, head of practice at Nimble Gravity, joins Tim for a discussion on how companies can and should improve their digital interactions with customers, whether they are B2B or B2C. Whether it's in email messages or web pages, details matter.

03:47 The importance of proofreading marketing email messages.
08:03 Use...


Mar 30, 2023

Eric Penn joins Tim Keirnan and Ken Mayer to discuss the first customer experience phases of his new 2023 Subaru BRZ after a month of ownership.
The "Toyobaru Twins" (Toyota GR86 and Subaru BRZ) are the same car with some slight differences. This vehicle is one of the best examples of "user-centered design" we have ever...