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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Aug 22, 2017

Syed Ibrahim joins Tim Keirnan for a critique of the Motorola MotoG4 smart phone. While the G4 was touted as an affordable, "pure, clutter-free version of Android", Tim's experience was anything but pure Android. Syed's expert Android wisdom provides a counterpoint to Tim's confusion and disappointment as the discussion...


Jun 30, 2017

We return to the Garmin Nuvi 2598LMTH to try Garmin's companion application for it, BaseCamp. Aravindh Baskaran is back to help Tim Keirnan try to create a customized commute route in to the office and upload the route to the GPS unit. This is a very informal usability test and Tim wanted Aravindh around because the...


Mar 2, 2017

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Aravindh Baskaran joins Tim Keirnan for a critique of the Garmin Nuvi 2598LMTHD.
We follow our usual critique structure that includes the following:
Encounter
Decision
Purchase
Out of the Box
Initial Use
Longitudinal Use

The Garmin 2598 is an interesting...