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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Nov 9, 2022

Yousef Hegazi joins the show to help Tim Keirnan critique Pine64's PineTab, a low-cost 10-inch tablet that uses Linux as its operating system instead of iOS, Android, or Windows.
Pine64 provides "system on a chip" computing devices that run free and open source software (FOSS) as their operating system and applications....


Jul 28, 2022

John Loss joins David Mettler and Tim Keirnan to talk about his book Not Always Homeless, created from ethnographic interviews with local people who were homeless in his area. Its subtitle is "The personal stories of 13 people who survived and escaped a life on the streets". After we discussed how he published his first...


Jun 1, 2022

Tec-Ed CEO Stephanie Rosenbaum joins Tim Keirnan for a critique of two different electric kettle designs that heat water quickly and precisely: the KRUPS BW3140 Savoy and the Cuisinart CPK-17 PerfecTemp.
Both designs accomplish the goal but in very different ways. The KRUPS kettle has its user interface in its base and...


May 1, 2022

Tim recounts a 401K benefits website usability failure to cohost Dave Mitropoulos-Rundus. They then discuss the foundational importance of usability testing and of tracking the all-important time on task metric.

Even in 2022, the most professional-looking website can disappoint customers if if UX fails at the most...


Mar 18, 2022

Five years and 50,000 miles in the making, this critique of the 2016 Scion FR-S (aka Subaru BRZ or Toyota 86) puts the long in longitudinal review! Cohosts Eric and Ryan return to help Tim discuss the complete customer experience with the car from encounter, to decision, to purchase, to initial use, to longitudinal...