Apr 30, 2010
If we were a commercial show, we'd sing something like "All we are saying is give Zune a chance." Computer programmer (and rumored private detective) Matt Hard joins Tim for a discussion of the user experience of Microsoft's Zune media players, Zune 4.0 software, and the Zune Pass music rental service. Born in ridicule,...
Apr 15, 2010
Instructions are an integral part of the user experience of products and services. Anne Gentle from JustWriteClick joins Tim to talk about the social Web's impact on creating technical communication in the 21st century.
You can download a free chapter from Anne's new book, Conversation and Community: The Social Web for...