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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Nov 28, 2006

Tim and Tom are joined by guest Chris Farnum for a wordcast episode about Information Architecture. What is it, where did it come from, and how does IA contribute to a great customer experience?
While presenting at Michigan's World Usability Day event, Tim and Tom met Dennis and Ross from the podcast WebAxe, which deals...

Nov 4, 2006

Tim and Tom interview Carissa and Carol from Menlo Innovations. Menlo recently completed a user interface design project for the Washtenaw County Sheriff's Department in Michigan, and observing users in the context of their work environnment was crucial to the design process.
Tim reminds listeners about World Usability...