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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Jan 27, 2010

Serena Rosenhan and her husband, Blair, join Tim for a critique of the Betty Crocker BC-1957 waffle iron. Part one of this episode is a very informal, out-of-the-box usability test recorded live in the Rosenhan kitchen on a sunny Saturday morning as Serena and Blair cooked brunch for Tim.

Part two, which occurs around...