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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Dec 31, 2006

What happens when a secondary function of a product is so good that it becomes the primary reason for purchase among a customer demographic? Tim is joined by special guests Mike and Keith for a discussion of iRiver's IFP-800 (top of photo) and IFP-700 series (bottom) of digital audio players/recorders. iRiver designed...


Nov 28, 2006

Tim and Tom are joined by guest Chris Farnum for a wordcast episode about Information Architecture. What is it, where did it come from, and how does IA contribute to a great customer experience?
While presenting at Michigan's World Usability Day event, Tim and Tom met Dennis and Ross from the podcast WebAxe, which deals...


Nov 4, 2006

Tim and Tom interview Carissa and Carol from Menlo Innovations. Menlo recently completed a user interface design project for the Washtenaw County Sheriff's Department in Michigan, and observing users in the context of their work environnment was crucial to the design process.
Tim reminds listeners about World Usability...


Oct 16, 2006

Guest Dave Mitropoulos-Rundus joins Tim to promote World Usability Day 2006 while Tom takes care of business in an undisclosed location. Just like MacArthur, Tom shall return.
Dave describes what Michigan did on the first World Usability Day in 2005, then tells us what's coming up on November 14th, 2006. Tim and Dave...


Sep 29, 2006

Tim and Tom are joined by guest Larry for a critique of alarm clock designs. As always, how a product meets each user's habits, needs, and wants determines whether a design is successful. Tim, Tom, and Larry haven't had much luck with bedside alarm clocks, including models from Panasonic, GE, and Sony that they have...