Preview Mode Links will not work in preview mode

Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Apr 30, 2006

Tim and Tom, along with guest colleague Dan, continue their critique of recommender systems that began in Design Critique episode 13. Tom starts things rolling by asking Tim why he prefers not to use recommender systems, then Dan and Tom discuss their use of Last.FM and its recommender system. A summary of our...

Apr 19, 2006

Tim and Tom are joined by guest colleague Dan for a critique of recommender systems on, Netflix, and Last.FM. How well do these "if you like x, you'll also like Y" systems work after short and long-term usage? How can they be improved?
Plus, Tom talks about attending the upcoming ACM SIGCHI conference and...

Apr 1, 2006

Tim and Tom are joined by guest colleague Serena for a wordcast episode on User-Centered Design (UCD). What is UCD, where did it originate, and how can it help you improve customer experience with a product? We discuss some theory, numerous UCD methods, Robert Johnson's book User-Centered Technology, and Wired...