Dec 14, 2011
A new Design Critique episode type is born. When someone sends feedback on an episode, they may be asked to come on the show and discuss what they had to say. That's how Eric Gauvin from the USA got roped into doing an episode with Tim regarding Eric's email comments on episode DC84, The State of the Internet User...
Nov 24, 2011
In which Tim Keirnan and Mike Beasley discuss vintage shaving
tool designs, featuring the safety razor and straight razor.
Shaving with these old methods has many advantages, including:
* Closer shaves that last longer before the dreaded 5 o'clock shadow appears
* Improved skin condition due to premium creams and soaps...
Oct 31, 2011
Recorded live at Internet User Experience 2011 on October 11th,
it's the panel session "The State of the Internet User Experience"
and Tim Keirnan as the moderator.
Learn more about the panelists at
Oct 23, 2011
In this followup to episode DC82a, Tim describes the conclusion of his interaction with Logitech Customer Support. Unlike the MINI/BMW car maker attitude towards service after a sale, Logitech proves itself exceptionally good at listening to a complaint about a defective product and fixing it quickly without...
Sep 13, 2011
The longitudinal review of Tim's 2009 MINI Cooper is here! A car so unreliable that he had to get rid of it after only 2.5 years. Automotive human factors engineer Ken Mayer (cohost from our earlier Saturn SC2 car critique) returns to help Tim on this very detailed critique of the second generation MINI Cooper, a...