For Design Critique's 2nd anniversary episode, Tim and Tom are
joined by Jared Spool from User Interface Engineering. Jared shares
some of UIE's recent research such as:
+ How UIE thinks user researchers should hold back on giving
recommendations, but instead share the observations with the team
and let them generate their own recommendations.
+ How UIE thinks user research is an important skill, but usability
professionals are not necessary.
+ How UIE thinks usability labs are a senseless waste of glass and
wood, instead preferring any ole' conference room.
Tim and Tom share insights from their own experience regarding
Jared's points, and numerous similes and metaphors abound. A
certain amount of whackiness ensues.
Rolf Molich, whom Jared mentions, can be found at www.dialogdesign.dk/cue.html
Lisa Battle, whom Tim mentions, can be found at www.designforcontext.com
User Interface Engineering is at www.uie.com
It's been a great two years! Tim and Tom would like to thank all
the listeners for downloading the episodes, telling others about
Design Critique, and sending us such fascinating feedback.