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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Nov 19, 2007

Timothy Keirnan interviews Gerry McGovern at User Interface 12 on November 5th, 2007, immediately after Gerry's all-day seminar called How To Design A Task-Based Information Architecture: Essential Tips For Creating Customer-Centric Websites.

Points discussed include:

* "Words drive behavior." Getting the right words...