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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Jan 20, 2011

Dr. Nelson Soken, co-author of Lead the Pack: Sparking Innovation that Drives Customers Wild, joins Tim Keirnan for a discussion of the book and its principles. At the Human Factors & Ergonomics Society annual meeting in 2009, Dr. Nelson Soken delivered the keynote presentation to the Product Design technical group...