May 27, 2010
Jeff Smith of IBM's Hardware Experience Design Group presents part two of our "director's cut" of the presentation he gave at the 2009 HFES conference, "Gathering User Feedback from Internal Sources to Supplement Formal Usability Studies".
In part two, Jeff details the ways in which the following internal departments of...
May 11, 2010
Jeff Smith of IBM's Hardware Experience Design Group presents a "director's cut" of the presentation he gave at the 2009 HFES conference. Tim liked it so much in San Antonio that he wanted to hear an expanded version on Design Critique so here it is, titled "Gathering User Feedback from Internal Sources to Supplement...