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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Nov 12, 2020

Susan Weinschenk joins Tim Keirnan to discuss the second edition of her wonderfully useful and usable book 100 Things Every Designer Should Know About People. First published in 2011, 100 Things... has helped many kinds of professionals and students learn to be better designers.

Visit Susan's company at

Susan has been on the show multiple times over our 15 years and you may enjoy hearing these older episodes with her: