Dec 19, 2005
Special holiday episode! Good online shopping requires a usable
website and prompt customer service. Tim and Tom discuss their
experiences with CCMusic.com, website for legendary merchant
Collector's Choice Music. A terrific print catalog does not
automatically translate into a terrific website--what do they do
well and what needs help? PLUS the show's email address is
revealed, an interview with a special guest from the North Pole
gets out of hand, and house band Peter Grey sings of peace and
love. Season's greetings and lots of luck to you and yours in the
new year.