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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Aug 9, 2019

Mike Velasco joins Timothy Keirnan to critique the E-sds HDMI 2 Port KVM Switch Box. This item enables the use of two computers with a shared keyboard (K), video monitor (V), and mouse (M). The holistic excellence of this product is surprising.

When a company does the mundane as well as this product, it shows what can be done with all details gotten right. From its excellent user interface, to its rugged build quality, to its beautiful packaging, to its well-written and well-illustrated documentation, E-SDS did everything right. This is what a good team can accomplish when value, rather than cost, is the focus for the customer. It also proves that goods made in China can be of terrific quality.

Even the sales entry on is done extraordinarily well and ,while this show does not have nor want affiliate links, we’re going to put the Amazon link here so you can see how well the catalog entry was done. It has all the photos and text one would need to make a good decision.