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Design Critique: Products for People


Encouraging usable designs for a better customer experience.

Nov 5, 2012

Tobby Smith returns to help Tim provide a longitudinal review of Nokia's Lumia 710 Windows phone. After over eight months of use, the Lumia 710 proved itself a terrific value in smart phone quality, including
* Convenient, portable size with grippy back cover that can be switched with other colors to personalize the phone
* Hardware buttons for the three standard Windows Phone buttons, instead of the soft buttons so often found on other models. We find dedicated hardware buttons much more usable.
* Clear and bright screen with high contrast.
* Good video recording.
* Superior applications specific to Nokia phones, such as Nokia Drive.

Problems included
* Tim's phone broke after only five months without any abuse or dropping.
* Still camera images are average at best.
* Volume of speaker is not loud enough to hear nav instructions above road noise or  stereo playing.

Despite the dislikes, the Lumia 710 is a great value-priced smart phone. As Windows 8 phones roll out, it may become even cheaper to buy and thus an even better value for customers who don't need the advanced functionality of Windows Phone 8.
See Nokia's profile of the Lumia 710 at
http://www.nokia.com/us-en/products/phone/lumia710/

Photos of the 710 from Nokia.com are used entirely without permission.