Whitney Quesenbery of
Whitney
Interactive Design joins Tim and Tom for a wordcast episode on
the plain language movement. Language is a crucial part of most
user interface designs, from hardware, to software, to websites, to
that oldest of interfaces, the printed page. What is plain language
and how can it help us design more usable communication for
products and services? Professions, companies, and governments
should embrace plain language to communicate effectively with their
customers, employees, and citizens. Websites we mention
include:
www.www.plainlanguage.gov
www.centerforplainlanguage.org
www.usability.gov
After our half-hour discussion, Tim promotes Gerry Gaffney's
excellent
User Experience
Podcast. Congratulations, Gerry! Everyone go listen!
Next, Tim reads listener feedback from John at the
Smorgasbord Design
blog regarding Sennheiser's admirable commitment to superior
customer experience.
Sennheiser, Design Critique
salutes you!
Last but never least, house band Peter Grey sings Without My Girl.