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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Jun 10, 2020

Kelly Goto, owner and principal of gotomedia and gotoresearch, joins Timothy Keirnan for a discussion about universal design and related topics. Dave M-R and Tim discussed Kelly's excellent 2018 article about professional terminology in episode 135 last year. Now she is on the show herself to cover a fun range of topics, including

  • Universal Design,
  • Inclusive Design,
  • Accessibilty,
  • Japanese design, and
  • Designing for an aging population

It's 45 minutes of serious discussion that doesn't take itself too seriously. Kelly provided the following links to continue the learning after you're done listening:
(great story about Target in there -- it is a "design for all" store.
( a tech blog run by a friend / colleague of mine)