Jun 30, 2017
We return to the Garmin Nuvi 2598LMTH to try Garmin's companion
application for it, BaseCamp. Aravindh Baskaran is back to help Tim
Keirnan try to create a customized commute route in to the office
and upload the route to the GPS unit. This is a very informal
usability test and Tim wanted Aravindh around because the first
time Tim tried to do this, he was not successful. Aravindh has used
Base Camp to create car club routes on back roads with the Windows
version of BaseCamp, so he is acting as informal usability test
moderator.
The initial use usability problems Tim encountered were nothing
compared to the design failure he found transferring the route to
the Garmin GPS unit and using it. If you would like to follow
along, you can download a Windows or Macintosh version of BaseCamp
at Garmin's website:
www.garmin.com
Listener Costan Boiangiu's excellent email about the UX of GPS
devices kicks off this episode, and the informal usability test
critique of BaseCamp starts about 15 minutes in.