Nov 29, 2013
Dr. Robert Youmans from George Mason University joins Tim
Keirnan for a wordcast episode on verbal protocols. Why and how do
we ask usability research participants to think aloud about their
task performance, and what does using this method do to our data?
Dr. Youmans covers four different methods of thinking aloud:
Oct 30, 2013
Mike Velasco joins Tim Keirnan for an episode to discuss the customer experience of two Android smart phones: the LG Motion and the Google Nexus 4 (also manufactured by LG). These two very different Android phones each have their own advantages, as do the carriers Tim used them on (MetroPCS and Solavei,...
Sep 1, 2013
Dave Mitropoulos-Rundus returns for a wordcast episode on the
user experience profession that probes the origins of our field.
Where did it come from, and how did we come to have jobs in it? And
is "customer experience" a better phrase for what we do?
For us, UX is about managing risk on projects by doing our trio...
Jun 30, 2013
On the 8th anniversary and 100th episode of Design Critique, Timothy Keirnan is joined by a celebratory guest who is no stranger to long-time listeners of the show. Our topic is the design of an everyday object that helps everyone reach a little higher in life: the step stool. We like how such a simple object has so...
May 12, 2013
In an audio editorial, Tim asks if the supposed death of bricks
'n mortar stores at the hands of online sales is greatly
exaggerated. What do you think?
The article mentioned in this episode can be read in full at