Design Critique: Products for People
Encouraging usable products for a better customer experience.
 
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Tim and Tom, along with guest colleague Dan, continue their critique of recommender systems that began in Design Critique episode 13. Tom starts things rolling by asking Tim why he prefers not to use recommender systems, then Dan and Tom discuss their use of Last.FM and its recommender system. A summary of our customer experience with recommender systems ties things off, mockery of Lionel Richie music ensues, and house band Peter Grey sings PsychoActive.

Direct download: DesignCritique14_Recommender2.MP3
Category: podcasts -- posted at: 7:26 PM