Design Critique: Products for People
Encouraging usable products for a better customer experience.
 
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Tim and Tom are joined by guest colleague Dan for a critique of recommender systems on Amazon.com, Netflix, and Last.FM. How well do these "if you like x, you'll also like Y" systems work after short and long-term usage? How can they be improved?
Plus, Tom talks about attending the upcoming ACM SIGCHI conference and house band Peter Grey sings Frozen Girl.
Direct download: DesignCritique13_Recommender1.MP3
Category: podcasts -- posted at: 7:36 PM