DC33 2nd Anniversary Episode: Interview with Jared Spool of UIE

For Design Critique's 2nd anniversary episode, Tim and Tom are joined by Jared Spool from User Interface Engineering. Jared shares some of UIE's recent research such as:
 + How UIE thinks user researchers should hold back on giving recommendations, but instead share the observations with the team and let them generate their own recommendations.
+ How UIE thinks user research is an important skill, but usability professionals are not necessary.
+ How UIE thinks usability labs are a senseless waste of glass and wood, instead preferring any ole' conference room.

Tim and Tom share insights from their own experience regarding Jared's points, and numerous similes and metaphors abound. A certain amount of whackiness ensues.

Rolf Molich, whom Jared mentions, can be found at www.dialogdesign.dk/cue.html.

Lisa Battle, whom Tim mentions, can be found at www.designforcontext.com.

User Interface Engineering is at www.uie.com.

It's been a great two years! Tim and Tom would like to thank all the listeners for downloading the episodes, telling others about Design Critique, and sending us such fascinating feedback.