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Design Critique: Products for People

Encouraging usable designs for a better customer experience.

Apr 1, 2011

Tim interviews Carol Smith about the Usability Professionals Association's body of knowledge project. Carol led Michigan UPA members in a body of knowledge work day hosted at the offices of Tec-Ed, Inc., in Ann Arbor on Saturday, March 26, 2011.

If you would like to assist us in developing the UPA body of knowledge for our profession, contact Carol at
project at     (substitute the @ symbol for " at ", no spaces before or after)

See the body of knowledge project at

You can find listener Yannig Roth's blog at