Tim and Tom are joined by guest colleague Dan for a critique of
recommender systems on Amazon.com, Netflix, and Last.FM. How well
do these "if you like x, you'll also like Y" systems work after
short and long-term usage? How can they be improved?
Plus, Tom talks about attending the upcoming ACM SIGCHI conference
and house band Peter Grey sings Frozen Girl.
About the Podcast
Encouraging usable designs for a better customer experience.