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Design Critique: Products for People


Encouraging usable designs for a better customer experience.

Sep 1, 2013

Dave Mitropoulos-Rundus returns for a wordcast episode on the user experience profession that probes the origins of our field. Where did it come from, and how did we come to have jobs in it? And is "customer experience" a better phrase for what we do?
For us, UX is about managing risk on projects by doing our trio of research, design, and testing to ensure products and services will meet business goals. And it's about taking pride in one's craft.
Learn more about a foundational book on our user experience research/design/testing careers, Set Phasers on Stun, at
http://www.aegeanpublishing.com/phaser1.html

You can learn about ISO standards for usabilty at the wonderful Usability.Net:
http://www.usabilitynet.org/tools/r_international.htm