Preview Mode Links will not work in preview mode

Design Critique: Products for People


Encouraging usable designs for a better customer experience.

Aug 3, 2005

Tim and Tom review the Apple iPod Shuffle. Tim explains Design Critique's "longitudinal review" approach. After we praise the Shuffle's strong design points, Tim rages against MP3 players' tendency to insert gaps of silence between tracks that are seamless on compact disc. The righteous indignation continues as we discuss customer experience with regard to digital rights management. Is the music industry at war with its own customers? Hold onto your hats, folks...