Tim and Tom review the Apple iPod Shuffle. Tim explains Design
Critique's "longitudinal review" approach. After we praise the
Shuffle's strong design points, Tim rages against MP3 players'
tendency to insert gaps of silence between tracks that are seamless
on compact disc. The righteous indignation continues as we discuss
customer experience with regard to digital rights management. Is
the music industry at war with its own customers? Hold onto your