Jul 9, 2015
The Design Critique podcast celebrates its tenth anniversary!
While others have podfaded, we have persevered.
In this anniversary episode, show co-founder Tom Brinck returns to
discuss the customer experience of Starbucks coffee shops with Tim
Keirnan. Tom is the power user and Tim is the newbie. Two very
different perspectives.
This anniversary episode's album art features a cake with a Star
Wars action figure on it, as befits any ten-year-old's birthday
cake. And you must admit it's cool to have Palpatine himself with
us, ready to slice, dice, and fry hypocritically corrupt Jedi. As
they well deserved.
Thank-you for listening to us for ten years. And thanks to everyone
who appeared on the show with us. Customer Experience research and
design is more popular than ever, and if this show has helped you
improve your products and services, or helped you acquire
really good products that truly improved your life, we have
accomplished our goal.
Best regards,
Tim and Tom